Horizon BCBSNJ Network Specialist Support

Horizon BCBSNJ Providers: How to Access Your Dedicated Network Specialist 

 

Horizon BCBSNJ has assigned a dedicated Network Specialist to each participating provider based on their county. These specialists serve as the primary point of contact for general education and network status inquiries. However, it is important to note that Network Specialists do not have access to claims data. 

 

How to Access Your Network Specialist 

For Commercial and Braven Health Providers 

Providers can locate their Network Specialist through Availity Essentials by following these steps: 

1. Sign in to Availity Essentials. 
2. Navigate to Payer Spaces, then select Horizon BCBSNJ. 
3. Under Applications, click Provider Reference Materials. 
4. From the drop-down menu, select your organization and click Submit. 

Once the Horizon window opens: 

• Hover over Resources. 
• Select Working with Us: Information & Education Resources. 
• Click Network Specialist, then select Behavioral Health Network Specialist Assignments. 

For Horizon NJ Health Providers 

Horizon NJ Health providers can access their assigned Network Specialist directly on the Horizon NJ Health website. 

 

Why This Matters 

Having a dedicated Network Specialist ensures that providers have a reliable point of contact for support on general network-related inquiries. This resource simplifies communication, offering guidance and assistance tailored to your county and provider status. 

If you are a participating provider, make sure to familiarize yourself with how to access your Network Specialist to take full advantage of this support service. 

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