Excellus BCBS Transitions to CAQH for Simplified Provider Credentialing

09/08/2025

Excellus BlueCross BlueShield Adopts CAQH Platform for Streamlined Provider Data Management 


Excellus BlueCross BlueShield has announced its transition to the Council for Affordable Quality Healthcare (CAQH) platform for managing provider attestations and data updates, marking another step toward industry-wide standardization of healthcare administrative processes. 

What This Means for Providers 

The shift centralizes all provider information management into a single platform, eliminating the current fragmented system where healthcare providers must separately update their credentials and information with each individual health plan. This change promises to significantly reduce administrative overhead for medical practices already struggling with bureaucratic burdens. 

Under the new system, providers will maintain one comprehensive profile that automatically shares updates across all participating health plans. This represents a substantial improvement over the current model, where a simple address change or credential update requires multiple submissions to different insurers. 

Implementation Details 

Providers must register at proview.caqh.org and complete their profiles with required documentation. Crucially, they need to specifically authorize "Excellus Health Plan, Inc." to access their information. Existing CAQH users should verify that Excellus has proper authorization to view their profiles. 

Industry Context 

This transition reflects broader healthcare industry efforts to standardize administrative processes and reduce friction between providers and payers. CAQH's platform already serves numerous major health plans, making this move part of a larger consolidation trend in healthcare administration. 

The timing aligns with ongoing discussions about administrative burden reduction in healthcare, where providers report spending significant time and resources on credentialing and data management tasks that could otherwise be devoted to patient care. 

For healthcare providers, particularly smaller practices, this change should deliver meaningful time savings and reduced complexity in managing payer relationships across their patient base. 

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