Cultural Competency Training for Inclusive Care
11/08/2024
Bridging the Gap: Cultural Competency Training for Healthier Communities
Serving Diverse Populations: A Reminder for Healthfirst Providers
Here is a reminder for you and your staff who interact with Healthfirst members in specific plans (listed below) about the importance of Cultural Competency Training:
New York State Department of Health regulations mandate annual completion and certification of Cultural Competency Training. This training equips healthcare providers with the necessary skills to deliver culturally sensitive care to a diverse patient population.
Benefits for Your Practice:
Improved Patient Care: Understanding cultural backgrounds fosters stronger patient-provider relationships, leading to better communication and adherence to treatment plans.
Reduced Health Disparities: Culturally competent care helps bridge the gap and ensures everyone has access to equitable healthcare outcomes.
Which Plans Require Training?
Healthfirst Personal Wellness Plan
Senior Health Partners Managed Long-Term Care (MLTC) Medicaid Plan
Child Health Plus
Healthfirst CompleteCare (HMO D-SNP) - Medicaid Advantage Plus
Medicaid Managed Care
Training Options:
Most providers and staff can fulfill this requirement by completing the U.S. Department of Health & Human Services' (HHS) e-learning program, Education - Think Cultural Health
Behavioral Health Providers:
New York State's previously approved Cultural Competency training remains an option for behavioral health providers.
Completing and Verifying Your Training:
All training must be completed annually by December 31.
If you've completed training within the past year with another managed care plan, simply submit the Healthfirst attestation form confirming completion.
Upon request, be prepared to provide a copy of your training certificate.
Taking Action:
Complete your 2024 training certification now!
Download the Cultural Competency Training Attestation Form
Questions?
Contact your Healthfirst Network Account Manager. They are available to answer any questions you may have.
Take part in creating a healthcare environment that is inclusive and delivers optimal outcomes for all patients.
